TIFAGROWTH
Industries · Agencies and technical services

Agenciesand technical services.

For teams coordinating opportunities, project work, customer requests, retainers and renewals.

Explore the programmes View software options

Consultancy programmes

Make sales-to-delivery handovers clearer, organise recurring service work and give the team a consistent way to handle customer requests. The programme focuses on a defined process with agreed outputs.

The team can see what has been sold, what happens next and who owns the customer relationship and delivery.

Sales Process Setup Operations Setup Workflow Automation Setup

Optional monthly software

Select the tools that support the agreed process. They are separate from the consultancy programme and subject to platform fit.

Project handover and work tracking

Connect a won opportunity to an agreed project template, tasks and delivery ownership where supported.

Service requests and portals

Capture customer requests, record their status and provide a customer-facing view through a selected helpdesk or portal product.

Retainer and renewal reminders

Track service dates and prompt account owners to review scope and contact the customer before renewal.

Reporting and marketing follow-up

Combine agreed service measures in client reports and send approved CRM-linked follow-up campaigns.

Software support is limited to the agreed applications and configuration. Managed IT, cybersecurity operations, unlimited development and round-the-clock incident cover are separate services, not implied inclusions.

Explore the full software offering
Illustrative engagement

How the work fits together

01 / Consultancy

Consultancy

Define the handover from an accepted proposal to the delivery team.

02 / Setup

Setup

Configure the project template, owner assignment and agreed customer updates.

03 / Monthly software

Monthly software

Maintain the selected project, service desk and reminder tools within the plan.

An example of how the services can be combined, not a client case study. Setup fees, monthly subscriptions and any provider usage charges are confirmed before work starts.

Contact us

Tell us about
your business.

Describe what you want to improve. We’ll help you identify the right programme and explain the scope, timetable and fee.

growth@tifa.co.uk ↗

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TIFA Business Review
TIFA Business Review

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